How do you know if the system you use for managing visitors is working the way it should? To date, about 34% of small businesses encounter burglaries, so who you let in and out of your company matters.
If you aren’t using a visitor management system, you and your staff are at increased risk of theft, attack, or contamination. Of course, you don’t want to invite people in without knowing who they are, so keeping logs is sensible. Knowing the telltale signs of a failing visitor management system is crucial, especially if you have a high-risk environment or business.
Wondering if it’s time for a refresh? Read on to learn the signs your visitor management system is not working as it should.
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Table of Contents
Inadequate Visitor Logging
Your visitor business systems may not be up to par if it is not registering and releasing visitors. Your company will be at risk if visitors are not detected within the system even after putting in information. Also, duplicate logs and information not being up to date can be a burden when tracking people who come and go within your establishment.
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Gaps in Access Control
One of the main signs that your visitor management system needs fixing is gaps in access control. When visitors can enter areas without proper tracking, it puts you and your employees at risk.
They can gain unauthorized access to restricted areas and create risks to your business’s integrity. Create an up-to-date visitor access control to filter what your visitors can access during their stay in your company.
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Slow Processing Speed
Slow processing speed often indicates that your visitor management system needs to catch up. This may be due to software issues, hardware malfunctions, or other components, such as a slow internet connection.
This can create delays in visitor check-ins and check-outs. Visitors leave the facility without signing out or remaining on-site beyond their allotted time. Additionally, organizations can’t accurately track and analyze visitors’ time on-site.
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Unexpected Glitches
Any overnight glitches can delay or even prevent visitors from entering through their scheduled visit. These glitches range from a slow connection to an error message preventing visitors from logging in to the system.
Visitors whose information is incorrect due to a faulty system can break business reliability and safety. Additionally, your business cannot produce images, records, and vital information. You may even lose your data altogether.
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Poor Integration With Other Systems
You must replace your business system if it restricts other workplace management tools. This includes your security access control and HR systems. It can cause missed critical data, inaccurately identifying visitors, and typing all data manually.
Furthermore, it can prevent linking visitor details to organization records. The discrepancies between data in your systems can confuse and lead to potential security risks.
Determine the Signs of an Ineffective Visitor Management System Today
An ineffective visitor management system can cost businesses. It can widely affect customer satisfaction, safety, and loss of productivity. Common signs include long visitor wait times, lack of access control, manual processes with significant errors, and unmonitored access records.
This can lead to increased security risks, customer dissatisfaction, and costs. By understanding the signs and implementing effective visitor management, businesses can provide a safe and secure environment for visitors and employees.
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